Global Remote Work Infrastructure Solutions

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes name, email address, phone number, and technical information about your devices and network configurations.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send technical notices and support messages, respond to your comments and questions, and protect against fraudulent or unauthorized access.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our services, conducting business, or serving you.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes internal reviews of our data collection, storage, and processing practices and security measures.

Your Rights

You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us using the information provided below.

Contact Information

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (415) 555-0198.

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

Nomad Reliability provides remote work infrastructure solutions including VPN services, cloud storage, technical support, and related services designed for digital nomads and remote professionals.

User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, complying with all applicable laws and regulations, and ensuring that your use of our services does not violate any third-party rights or our acceptable use policy.

Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary service interruptions.

Payment Terms

Services are billed in advance on a subscription basis. Fees are non-refundable except as expressly provided in these terms. We reserve the right to modify pricing with 30 days' notice.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the services ceases immediately, and we may delete your data according to our data retention policies.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They allow us to recognize your device and store some information about your preferences or past actions.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take which amount to a request for services.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Managing Cookies

You can control and manage cookies in various ways. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services help us analyze website traffic, provide customer support, and improve our services. Each third party has their own cookie and privacy policies.

Cookie Consent

By continuing to use our website after the cookie notification has been displayed, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by clearing your browser cookies.

Digital Millennium Copyright Act Policy

Nomad Reliability respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted material has been used in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information sufficient to locate the material
• Contact information including address, telephone number, and email address
• A statement of good faith belief that the use is not authorized by the copyright owner
• A statement that the information is accurate and that you are authorized to act on behalf of the copyright owner

Counter-Notification

If you believe that your content was removed in error, you may submit a counter-notification containing your contact information, identification of the removed material, a statement of good faith belief that the material was removed in error, and consent to jurisdiction.

Designated Agent

Please send DMCA notices to our designated agent:

Email: [email protected]
Address: 2847 Market Street, Suite 420, San Francisco, CA 94114
Phone: +1 (415) 555-0198

Repeat Infringers

We will terminate the accounts of users who are repeat infringers in appropriate circumstances and in our sole discretion.

General Data Protection Regulation Compliance

Nomad Reliability is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific purposes
• Contract: When processing is necessary to perform our services
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interest: When processing is necessary for our legitimate business interests

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request information about your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision Making: Not be subject to automated decision-making

Data Protection Officer

For questions about data protection or to exercise your rights, contact our Data Protection Officer at:

Email: [email protected]
Phone: +1 (415) 555-0198

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

When transferring personal data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.